Prompt Care of Central Florida ("we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Messaging Privacy Policy explains how we collect, use, and protect information when you opt in to receive SMS/text messages from us.
Information We Collect
When you opt in to receive SMS messages from Prompt Care of Central Florida, we may collect the following information:
- Your mobile phone number
- Your consent to receive SMS messages
- Your name and basic contact information
- Your email address
- Your SMS messaging history with us
How We Collect Your Information
We collect information in the following ways:
- Directly from you when you complete a form, schedule an appointment, or communicate with us
- Automatically when you interact with our website or messaging services
How We Use Your Information
We use your information to:
- Send appointment reminders, updates, and other healthcare-related messages
- Respond to your inquiries and provide customer support
- Share important practice updates and relevant service information
- Operate and improve our services
Choices and Controls
You may opt out of receiving SMS messages at any time by replying STOP to any message we send.
For assistance, reply HELP to any message or contact us using the information below.
Information Sharing and Disclosure
We may disclose your information:
- To trusted third-party service providers who assist us in operating our messaging services
- If required by law, regulation, or legal process
- In connection with a business transaction such as a merger or restructuring
We do not sell, share, or disclose your personal information, phone number, or SMS consent opt-in data to third parties or affiliates for marketing or promotional purposes.
Protection of Your Information
We take reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, use, or disclosure.
Updates to This Policy
We may update this Messaging Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.
Contact Us
For support, reply HELP to any message from Prompt Care of Central Florida or contact us using the details below:
Phone (SMS & Office): (386) 878-4137
Email: info@promptcarefl.com