Terms & Conditions

Prompt Care Florida Updated: January 2026

1. Use of Website

The site provides general information and is not a substitute for professional medical advice, diagnosis, or treatment. Always consult a qualified healthcare provider about medical concerns.

Prompt Care Florida may modify, suspend, or discontinue site features or services without notice.

2. Medical Disclaimer

Using this site does not establish a doctor-patient relationship. That relationship begins only after an in-person or approved telehealth consultation with Prompt Care Florida.

3. Appointments & Communications

By submitting appointment requests, contact forms, or patient information, you authorize Prompt Care Florida to contact you by phone, email, or SMS regarding care, scheduling, billing, or related matters.

4. Privacy & Data Protection

We handle personal and medical information in accordance with HIPAA and applicable privacy laws. Review our Privacy Policy for details on collection, use, and protection.

5. SMS / Text Messaging Terms

By providing your phone number, you consent to receive customer care messages from GENESIS FAMILY PRACTICE LLC. Message frequency may vary. On average, 1-2 messages per month. Message and data rates may apply. For more information on how your data is handled, please review our Privacy Policy at https://genesisfpfl.com/privacy-policy/.

Consent & TCPA: Providing your mobile number grants prior express consent under TCPA. Consent is voluntary and not required for treatment.
Frequency: Varies by appointment activity, care needs, and preferences.
Opt-out: Reply STOP to any message to unsubscribe; you may re-enroll later.
Help: Reply HELP or contact the practice through official channels.
Rates: Standard message and data rates may apply.
Privacy & HIPAA: Health-related SMS is managed per HIPAA; numbers and consent data are not shared for marketing.
Carrier: Wireless carriers are not liable for delayed or undelivered messages.

6. Intellectual Property

All site content (text, logos, graphics, design) is owned by Prompt Care Florida and may not be copied, reproduced, or distributed without written permission.

7. Limitation of Liability

Prompt Care Florida is not liable for direct, indirect, incidental, or consequential damages from use or inability to use the website or communication services.

8. Changes to Terms

We may update these Terms & Conditions at any time. Changes take effect immediately upon posting.